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1. What if I have not received a payment on a bill I have submitted to the City?

If you would like to check the status of a vendor payment, you must contact the city department that you provided the goods or services to. They can tell you when they placed the bill on warrant, the warrant number and the amount to be paid. The Treasurer's office can tell you when the checks on a particular warrant were mailed and if a check is outstanding or not.

2. What if I have misplaced a check issued by the city?

Contact the Treasurer's office for a replacement check. We will need the vendor name, check amount and warrant number. The Treasurer's office will place a stop payment on the original check and reissue it. We cannot reissue a check until the stop payment confirmation is received from the bank.

3. What if I find a check that is out of date?

If you find a check that is more than 90 days old, please call the Treasurer's office at 978-534-7500, ext. 1172 to see if the check is still valid.

4. How do I change my remittance address?

Contact the City Comptroller's office at 978-534-7500, ext. 3534.

5. What if the check is not for the correct amount?

If you have been underpaid or overpaid, please contact the department that you provided goods or services to.